Opening panel
The opening panel is published in a text channel selected during setup. It contains an Open ticket button plus the configured media, links, and labels. When pressed, the member completes the configured initial modal and Headless creates a private channel.Each server stores one panel.
.ticket panel republishes or updates it at the saved destination; the panel message and persistent controls are restored after Headless restarts. There is no dropdown mode or multiple panels with independent options.Requirements
The actor needs Manage Channels (native or through Headless Fake Permissions). The bot needs native Discord permissions to view and send messages in the panel channel and create/manage channels in the selected category. Setup also checks Manage Roles, Embed Links, Attach Files, and Read Message History; review READY or REVISAR before opening tickets.Setup steps
1
Choose the panel channel
Select a text channel visible to people who should be allowed to open requests.
2
Choose an optional category
If provided, Headless creates ticket channels there. Confirm the bot’s permissions and category overwrites.
3
Publish the panel
Run
.ticket setup #support [#ticket-category]. Setup enables Tickets, requires the initial reason, and publishes or updates the message.4
Test privacy
Open a test ticket and verify the channel, requester, support roles, and opening message.
Related pages
Options
Review initial values, effective limits, and Dashboard controls.
Messages
Configure panel and private-channel text and mentions.
Access and privacy
Check who can view and manage each ticket.