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When the requirement is enabled, Discord displays a modal before opening the channel. This is not a form builder: its fields are fixed and stored with the ticket for use in the channel and its logs.

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Configure the initial modal

Module setup requires Manage Channels. The command selects the panel channel and accepts an optional ticket category.
  • Reason — Requirement: Required · Limit: 900 characters · Purpose: Describes the request and is associated with the ticket.
  • Evidence — Requirement: Optional · Limit: 700 characters · Purpose: Adds context or textual evidence; it is not a file upload.
Module setup enables require_reason. The Dashboard can turn that requirement off afterward. When disabled, opening does not request the initial modal; this does not create configurable forms.
Evidence is text. A requester can attach images or files in the private channel if their Discord channel permissions allow it.

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Current limitations

Headless does not provide editable questions, reusable forms, multiple forms per option, or a .ticket forms subcommand. The panel message can explain what to include in a reason, but it cannot change modal fields.
1

Configure Tickets

Enable the module from the Dashboard or use the Syntax card to set the panel channel and require an initial reason.
2

Describe the request

Edit the panel message in the Dashboard to explain what the reason should contain.
3

Test both fields

Open a test ticket and verify that the required reason and optional evidence appear in its channel.
4

Test without the modal

If you turn off require_reason in the Dashboard, test again to confirm that the ticket opens without requesting either field.